Privacy Policy & SMS Opt-Out

We may collect the following categories of information:

• Contact information — your name, company name, email address, and phone number when you submit our contact form or reach out directly.
• Communications — the content of messages you send to us, including project details and correspondence.
• Usage data — technical information such as your IP address, browser type, operating system, referring URLs, and pages visited, collected automatically via standard server logs and analytics tools.
• Cookies and similar technologies — small data files stored on your device to improve site functionality and measure traffic (see Section 4).

We do not collect sensitive personal data such as payment card numbers, Social Security numbers, or health information through this website.

We use the information we collect to:

• Respond to your inquiries and project requests.
• Send you relevant updates, service information, or follow-up communications you have requested.
• Improve our website experience and understand how visitors navigate our content.
• Comply with legal obligations and protect the rights and safety of AVV LLC and our clients.

We do not use your personal information for automated decision-making or profiling.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Service providers — trusted vendors who help us operate our website and business (e.g., cloud hosting, email delivery, analytics). These parties are contractually obligated to protect your data and may not use it for their own purposes.
• Legal authorities — when required by law, court order, or government regulation, or to protect the rights, property, or safety of Avv, our clients, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and settings.
• Understand how visitors use our site (e.g., pages viewed, traffic sources).
• Improve site performance and functionality.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when cookies are set. Disabling cookies may affect certain site functionality.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact inquiries are typically retained for up to three years unless you request earlier deletion.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information ("right to be forgotten").
• Opt out of marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the details below.

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out:

AVV LLC may use SMS to communicate with you for business purposes, including:

• Follow-up messages related to a project inquiry or proposal you submitted.
• Appointment or meeting reminders for scheduled consultations.
• Time-sensitive project updates or notifications you have agreed to receive.
• Responses to direct questions you submitted via phone or text.

We do not send promotional bulk SMS marketing campaigns. Any SMS communication from AVV LLC is related to an existing business interaction you initiated.

You may opt out of SMS communications from AVV LLC at any time using either of the following methods:

• Reply STOP — Reply to any SMS message from AVV LLC with the word STOP. We will process your opt-out request and you will receive a final confirmation message.
• Email request — Send an email to info@avvconsultingllc.com with "SMS Opt-Out" in the subject line and your phone number in the body. We will remove you from all SMS communications within 5 business days.

You will not be charged for opt-out requests. Standard message and data rates from your carrier may apply to messages you receive.

After we process your opt-out request, you will receive a final SMS confirmation that you have been successfully removed from our SMS communications. No further SMS messages will be sent to your number following that confirmation, except as required by law.

If you later wish to re-enroll in SMS communications, you may do so by contacting us at info@avvconsultingllc.com.

Opting out of SMS communications will not affect:

• Your ability to contact AVV LLC by email or phone.
• Any active project or consulting engagement you have with us.
• Your ability to submit inquiries through our website contact form.
• Email communications you may separately consent to receive.

If you have questions or concerns about SMS communications from AVV LLC, please contact us: